Capital is committed to providing quality, safe and efficient sea transportation, in accordance with national and international laws, rules and regulations and industry standards and with the highest regard for the health and safety of its personnel and the protection of the environment in a highly ethical manner.
Capital operates under a Safety Management System in compliance with the IMO’s ISM code. Capital’s management system also complies with the Quality Standard ISO 9001, the Environmental Management Standard ISO 14001, the Occupational Health & Safety Management System ("OHSAS") 18001 and Energy Management Standard ISO 50001.
The compliance of Capital with all of the above standards is certified by Lloyds Register of Shipping.
Capital’s approach to maritime health, safety, quality, security, environment and energy (HSQEE) issues is proactive. Compliance with existing rules and regulations and other requirements is considered as a minimum.
Capital was the first company worldwide in 2014 to receive independent verification and certification by Lloyds Register of Shipping for its business strategy in accordance with the "IMO Strategic Concept of a Sustainable Shipping Industry". Capital is incorporating key 'imperatives' and 'goals', as defined by IMO in the company's management systems across its operations. Capital has established a task force to implement specific actions, plans, processes, and to develop systems addressing sustainability. Priority has been given to the promotion of a safety culture and environmental stewardship, as well as to the education, training and support of seafarers. Additionally, the strategy encompasses a drive to reduce the energy required to operate and explore and evaluate the potential of alternative marine fuels – particularly LNG.
The quality of the Capital Ship Management services and its excellent 'HSSE' (health, safety, security and environmental) operating record was highlighted when Capital was selected as “Tanker Company of the Year 2009” at the annual Lloyd’s List Greek Shipping Awards. The company adopted and implemented additional standards during 2009, including business continuity management principles, and received the Lloyd’s Register certification for its Integrated Management System, both contributing factors to its winning this award.
Capital considers the good health and wellbeing of its crews as a number one priority. To this end, the Company applies best practice policies regarding medical assistance, providing global 24/7 telemedicine support for its crews on board and ashore including: medical advice by ten different medical specialties (GP/ER specialist, Cardiologist, Orthopedic, General Surgeon, Dermatologist, ENT specialist, Ophthalmologist, Dentist/Stomatologist, Neurologist, Gynecologist) through a multilingual call center, incident prevention with periodical crew medical tests, fact & measurement-based medical on-board diagnosis, analysis of logistics and medical emergency levels to find most appropriate deviation solution, when necessary utilizing global mapping of medical facilities and providers, continuity of medical provisions onshore, with onboard case history provided to hospital & medical providers. Capital crewing offices also utilize the above services in order to check the health of crew members before embarkation and supplement or confirm the accuracy of their health certificates.